Anonymised case · Belgium
Two calendars, shared rules
Comparison and reconciliation of Beoogo and SimplyBook.me, with practitioner mappings, notes and conflict detection.
Explore the projectServices
Automated appointments and follow-up
Automate booking steps and follow-up using the connections available.
Booking takes too many exchanges, or appointment information is spread across calendars.
The intervention
- Services, practitioners, working hours, leave, locations and appointment durations.
- Online booking, changes, cancellations, confirmations and reminders using the selected system.
- Pre-appointment forms and journeys for new and existing patients.
- Booking for authorised family members, distinguishing the person booking from the patient.
- Separate interface language and preferred consultation language.
- Calendar integration and reconciliation, overlap detection and exception handling.
What your clinic receives
A booking journey tailored to your clinic, with clear rules for availability, records across systems and cases that need review.
How we validate it
We check creation, changes and cancellation; practitioner, date and duration; conflicts and preservation of the team's notes.
Projects
Two calendars, shared rules
Working tools
Technology for everyday clinic work.
Bookings, follow-up and automation with tools used in Dora’s documented projects. The scope of each connection is defined for your practice.
SimplyBook.me
A calendar the team can manage.
Bookings, availability and appointment organization. Documented experience includes checking and reconciling other calendars according to the practice’s rules.
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