Phone and website voice widget

Dora Voice AI Agent

An AI voice agent for calls: practical information, appointment requests and handovers to reception, using the connections and rules enabled for your centre.

Request a voice demonstration

One possible workflowGETDORA / 01

Patient enquiry01

Hello, how can I book an appointment?

Your team stays in control

Next action02

Practical information prepared

Illustrative workflow

A possible journey

What AI handles. When your team steps in.

01
Receive the call
Apply the agreed greeting, language and operating hours.
02
Understand the request
Collect the information needed for administrative guidance.
03
Handle or transfer
Provide information and manage appointments using enabled connections and rules.
04
Make the next step clear
Record the outcome or pass the request and its context to the team.

Medical receptionist working with a headset — AI-generated photographic recreation of a clinic scene.

The intervention

Delegate routine enquiries to AI and pass exceptions to your team.

A voice agent for phone or website: practical information, administrative guidance and appointments.
Frequently asked questions, enquiry intake, administrative qualification and follow-up.
Multilingual support, translation and writing assistance with review rules.
CRM records and handover to your team when needed.

We define channels, languages, availability, information sources, permitted actions and situations needing human review. Connections are tested against the clinic's actual tools.

Scope and conditions

Functions involving symptoms, triage or clinical guidance require a separate assessment, protocols validated by the clinic and a defined supervision framework.

FAQ

What to know before we start.

Do I need to replace my clinic's software?

We review your existing tools first. Based on access, technical feasibility and your processes, we propose retaining, configuring, connecting or developing the necessary parts.

Which tasks can AI handle without reception?

Depending on the enabled workflow, it can answer approved practical questions, collect requests, help with appointments and record follow-up. Capabilities depend on the connections available; exceptions and decisions that need a person are passed to your team.

How can I see a demo or receive a proposal?

Tell us what you want to improve and which tools you use. We then suggest the next step and, where appropriate, a demonstration of prepared workflows using fictional data.

Does this demonstration use live AI?

No. It uses prepared replies and fictional times to illustrate a conversation. Nothing is sent to WhatsApp, an AI model or a calendar. A real solution requires configuration, connections and testing with your centre.

Can every task in the centre be automated?

We select suitable tasks, define limits and verify connections. Some steps use AI and others use automated rules. Exceptions and clinical decisions remain with the relevant professionals.

Working tools