DORA.AI
Services

AI assistants for messages and calls

Delegate routine enquiries to AI and pass exceptions to your team.

Medical receptionist working with a headset
AI-generated photographic recreation of a clinic scene.
The starting point

Messages and calls arrive while reception is also helping patients at the clinic.

The intervention

  • Dora Assistante for WhatsApp, Instagram and Messenger, using the agreed channels.
  • A voice agent for phone or website: practical information, administrative guidance and appointments.
  • Frequently asked questions, enquiry intake, administrative qualification and follow-up.
  • Multilingual support, translation and writing assistance with review rules.
  • A shared inbox, assignment, priorities, internal notes and tracking of pending requests.
  • CRM records and handover to your team when needed.
  • Intent and sentiment analysis to help classify enquiries, with defined criteria and review.

What your clinic receives

A support journey with responses, channels, operating hours and human handover points defined for your clinic.

How we validate it

We test common situations and exceptions: what the assistant says, what it records, where it hands over and what remains pending.

AI assistants

AI for messages. AI for calls.

Medical receptionist working with a headset

Messaging and CRM

Dora AI Assistant

An AI assistant that answers practical questions, collects requests and helps with appointments across connected channels, with handovers to your team.

  • WhatsApp, Instagram and Messenger
  • Information, appointments and follow-up
  • Shared context and human handover
Explore this service
Receptionist welcoming a visitor to a clinic

Phone and website voice widget

Dora Voice AI Agent

An AI voice agent for calls: practical information, appointment requests and handovers to reception, using the connections and rules enabled for your centre.

  • Reception, overflow or out-of-hours use
  • Agreed languages and scheduling rules
  • Supervision and protocols defined with the clinic
Explore this service
Working tools

Technology for everyday clinic work.

Bookings, follow-up and automation with tools used in Dora’s documented projects. The scope of each connection is defined for your practice.

Kommo

Follow-up with context.

Organize contacts, conversations and follow-up stages so the team knows what needs attention and what to do next.

Enlarge screenshot
Kommo: Demo pipeline published by Kommo.
Demo pipeline published by Kommo. Official source
Services

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Let's take the next step

Which tasks would you like to delegate to AI?

Tell us about the calls, messages and repetitive tasks that occupy your team. We explore what can be automated with your current tools.

Discuss my AI project